Very impressed. Thanks so much for the excellent customer service and communication. I am so glad to have found your company online. Very impressed.
Best ...
Mere, | it looks great! Thanks, we received the picture the other day and it looks great!
Jane, | Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | Thanks so much. Thanks so much. I sent in a picture of my dog and used your online 3D like features to pick the type of canvas I wanted. It arrived right to my door and looks great. I like that the wire is already on and i had the option to change the hook. She died this past w/e and its been nice to walk by and see her healthy.
thanks, A.
Alle, Calgary |